PRIVACY POLICY

Last updated: 23 August 2026

  1. WHO WE ARE

This website is operated by Heavy Technology for Trading & Heavy Machinery SPC, Commercial Registration No. 1626968, referred to in this policy as “HeavyTech”, “we”, “our”, or “us”.

Our registered business address is Muscat Hills, Pavilion Tower 3, Office 343, Muscat, Sultanate of Oman.

This Privacy Policy explains how we collect, use, store, and protect personal data received through heavytechworks.com, email, telephone, WhatsApp, and related business communications.

  1. INFORMATION WE COLLECT

We may collect information that you provide when contacting us or submitting an enquiry, including:

  • Your name and job title

  • Company name

  • Email address and telephone number

  • Country or project location

  • Equipment, technology, or service requirements

  • Technical documents, photographs, specifications, and enquiry details

  • Records of our communications with you

Our website platform and service providers may also collect technical information such as your IP address, browser type, device information, pages visited, approximate location, referral source, and cookie data.

Please do not submit confidential, commercially sensitive, or personal information that is unnecessary for your enquiry.

  1. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Respond to enquiries and prepare quotations

  • Assess equipment, technology, and project requirements

  • Communicate with relevant manufacturers or technology partners

  • Coordinate supply, maintenance, logistics, and technical support

  • Maintain business and enquiry records

  • Improve our website and services

  • Protect our website and prevent misuse

  • Meet legal, regulatory, accounting, or contractual obligations

We will not use your personal data for an unrelated purpose without appropriate notice or consent.

  1. CONSENT

By voluntarily submitting an enquiry, you consent to HeavyTech processing the information required to respond to your request and provide the requested commercial or technical assistance.

You may withdraw your consent by contacting us. Withdrawal will not affect processing that was lawfully completed before your request.

  1. COOKIES AND WEBSITE ANALYTICS

Our website is hosted using Squarespace. Squarespace and related service providers may use cookies or similar technologies for website functionality, security, traffic measurement, and analytics.

You can control or delete cookies through your browser settings. Disabling some cookies may affect website functionality.

  1. SHARING OF INFORMATION

We may share relevant information only when reasonably necessary with:

  • Manufacturers and technology partners

  • Logistics, transport, customs, and delivery providers

  • Website hosting, email, analytics, and communication providers

  • Professional advisers, auditors, or insurers

  • Government authorities where disclosure is legally required

We do not sell or rent personal data.

When discussing an enquiry with a supplier or partner, we will limit the information shared to what is reasonably required for the project.

  1. INTERNATIONAL DATA TRANSFERS

HeavyTech works with international suppliers and uses technology providers that may process or store information outside the Sultanate of Oman.

Where personal data is transferred internationally, we will take reasonable steps to ensure appropriate protection and obtain consent where required by applicable law.

  1. DATA RETENTION

We retain personal data only for as long as reasonably necessary to manage the enquiry, business relationship, contractual requirements, legal obligations, dispute resolution, and legitimate record-keeping needs.

Information that is no longer required will be deleted, anonymised, or securely archived where appropriate.

  1. DATA SECURITY

We use reasonable administrative and technical measures to protect personal data against unauthorised access, misuse, loss, alteration, or disclosure.

However, no website, email system, or internet transmission can be guaranteed to be completely secure.

  1. YOUR RIGHTS

Subject to applicable law, you may request to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Withdraw consent

  • Request deletion or restriction of your data

  • Obtain a copy of your data

  • Object to certain processing activities

  • Submit a complaint to the competent authority in Oman

We may request reasonable identification before processing a rights request.

  1. CHILDREN’S DATA

Our website and services are intended for businesses and adult professionals. We do not knowingly collect personal data from children.

  1. THIRD-PARTY LINKS

Our website may contain links to manufacturers, partners, LinkedIn, WhatsApp, or other third-party services. Their privacy practices are governed by their own policies, and HeavyTech is not responsible for their websites or data-handling practices.

  1. POLICY UPDATES

We may update this Privacy Policy when our practices, website, or legal obligations change. The latest version will be published on this page with its updated date.

  1. CONTACT US

For privacy enquiries or requests, contact:

Heavy Technology for Trading & Heavy Machinery SPC
CR No. 1626968
Muscat Hills, Pavilion Tower 3, Office 343
Muscat, Sultanate of Oman
Email: info@heavytechworks.com
Office: +968 2425 3090