TERMS & CONDITIONS

Last updated: 23 August 2026

  1. ABOUT THESE TERMS

These Terms and Conditions govern the use of heavytechworks.com, operated by Heavy Technology for Trading & Heavy Machinery SPC, Commercial Registration No. 1626968, referred to as “HeavyTech”, “we”, “our”, or “us”.

By using this website, you agree to these Terms. If you do not agree, please discontinue your use of the website.

  1. WEBSITE PURPOSE

This website provides general information about HeavyTech, its capabilities, represented technologies, equipment categories, and support services.

Website content does not constitute a binding offer, technical recommendation, warranty, or contractual commitment. A transaction becomes binding only through written documents accepted by the relevant parties.

  1. PRODUCTS AND SERVICES

HeavyTech provides project-based equipment sourcing, industrial technologies, spare parts, maintenance, technical support, inspection, installation, commissioning, and logistics coordination.

HeavyTech generally does not maintain a fixed ready-stock inventory. Product availability, origin, condition, configuration, and delivery schedule must be confirmed for each enquiry.

HeavyTech does not offer equipment rentals.

  1. ENQUIRIES, QUOTATIONS AND ORDERS

Customers must provide accurate and complete information about their technical, operational, commercial, and delivery requirements.

Quotations are valid only for the period stated in the quotation. Prices and availability may change after the quotation expires.

An enquiry, website form submission, email, or WhatsApp message does not create a confirmed order. An order is confirmed only after written acceptance, completion of the required commercial documents, and receipt of any agreed payment.

  1. TECHNICAL INFORMATION

Product descriptions, specifications, capacities, images, illustrations, and brochures are provided for general reference.

Final equipment selection must be based on the confirmed manufacturer’s proposal, technical documentation, operating conditions, and written quotation.

HeavyTech is not responsible for consequences resulting from incomplete, inaccurate, or withheld information supplied by a customer.

  1. NEW AND PRE-OWNED EQUIPMENT

Brand-new equipment is supplied according to the confirmed manufacturer’s specifications and applicable written agreement.

Selected pre-owned equipment is offered according to its available condition, inspection information, photographs, operating hours, and documentation. Its final condition and included items must be confirmed in writing before purchase.

  1. PRICING, TAXES AND CUSTOMS

Unless expressly stated otherwise in a written quotation:

  • Prices exclude value-added tax

  • Prices exclude customs duties and clearance charges

  • Prices exclude transport, insurance, installation, and commissioning

  • Banking, inspection, certification, and third-party charges are excluded

The applicable currency, payment schedule, delivery basis, and validity period will be stated in the quotation.

  1. PAYMENT

Payment terms are specified in each quotation, invoice, purchase order, or contract.

HeavyTech may delay procurement, manufacturing, shipment, or delivery if an agreed payment is not received on time.

Ownership, risk, and transfer conditions will be determined by the applicable written agreement and delivery terms.

  1. DELIVERY AND PROJECT SCHEDULES

Manufacturing, shipping, customs clearance, installation, and commissioning schedules are estimates unless expressly guaranteed in writing.

Schedules may be affected by manufacturer capacity, shipping availability, customs procedures, site readiness, government requirements, weather, force majeure events, or circumstances outside HeavyTech’s reasonable control.

HeavyTech will communicate material changes when reasonably possible.

  1. CUSTOMER RESPONSIBILITIES

The customer is responsible for:

  • Providing complete and accurate requirements

  • Confirming the suitability of the selected equipment

  • Reviewing and approving technical and commercial documents

  • Preparing the site, utilities, foundations, access, and permits

  • Operating equipment according to manufacturer instructions

  • Using qualified personnel and following applicable safety requirements

  • Completing payments and providing documentation on time

  1. WARRANTY

Any applicable warranty will be stated in the relevant quotation, manufacturer’s warranty, or separate written agreement.

Warranty coverage may exclude normal wear, consumable parts, misuse, incorrect installation, unauthorised modifications, unsuitable operating conditions, poor maintenance, accidental damage, or failure to follow manufacturer instructions.

No warranty should be assumed unless confirmed in writing.

  1. MAINTENANCE AND TECHNICAL SUPPORT

Maintenance, repairs, inspections, installation, commissioning, and technical support are provided according to the agreed scope, location, access conditions, personnel availability, and written quotation.

Additional work, replacement parts, travel, accommodation, lifting equipment, site preparation, or specialist support may involve separate charges.

  1. TECHNOLOGY PARTNERS AND MANUFACTURERS

HeavyTech works with independent manufacturers, suppliers, and technology partners.

Their trademarks, product names, brochures, and intellectual property remain the property of their respective owners. A reference on this website does not extend any manufacturer warranty or create obligations beyond the applicable written agreement.

  1. INTELLECTUAL PROPERTY

HeavyTech’s website design, written content, branding, graphics, and original materials may not be copied, reproduced, modified, or used commercially without written permission.

  1. THIRD-PARTY LINKS

Links to external websites are provided for convenience. HeavyTech does not control and is not responsible for third-party content, security, availability, or privacy practices.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, HeavyTech will not be liable for indirect, incidental, or consequential losses arising solely from the use of this website or reliance on general website information.

Any liability related to a supplied product or service will be determined by the applicable quotation, contract, warranty, and governing law.

  1. FORCE MAJEURE

HeavyTech will not be responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, conflict, government restrictions, port disruption, shipping delays, labour disruption, epidemics, utility failures, or supply-chain interruption.

  1. PRIVACY

Personal data submitted through this website is handled according to HeavyTech’s Privacy Policy.

  1. CHANGES TO THESE TERMS

HeavyTech may update these Terms when its website, services, or legal requirements change. The latest version will be published on this page.

  1. GOVERNING LAW

These Terms are governed by the laws of the Sultanate of Oman. Any dispute that cannot be resolved amicably will be subject to the competent courts of the Sultanate of Oman, unless another dispute-resolution process is agreed in writing.

  1. CONTACT INFORMATION

Heavy Technology for Trading & Heavy Machinery SPC
CR No. 1626968
Muscat Hills, Pavilion Tower 3, Office 343
Muscat, Sultanate of Oman
Email: info@heavytechworks.com
Office: +968 2425 3090